Privacy & Cookies Policy

Last updated: 10 September 2026

This policy explains how CABLETIME Pakistan handles personal information when you visit cabletimepk.com, place an order, create an account, request a wholesale quotation, contact us, or subscribe to our newsletter.

1. Who to contact

For privacy questions or requests, email info@cabletime.pk. For order and product support, contact support@cabletime.pk.

Phone / WhatsApp: +92 319 0010054
Address: Office No. 111A, Ground Floor, Falak Corporate City, Habib Square, Seari Quarters, Karachi, Pakistan.

2. Information we collect

• Orders and accounts: your name, email address, telephone number, billing and delivery addresses, account details, purchased products, order history, and payment or refund references.
• Wholesale inquiries: business name and type, contact person, email, phone number, city, requested models and quantities, purchase preferences, and any optional delivery address, website, tax registration details, or additional information you provide.
• Customer support: messages, order references, and any photographs or other information you choose to share about a product or claim.
• Newsletter subscriptions: your email address and subscription preferences. Our email service may also record delivery, opens, and link clicks, depending on its settings.
• Website use: technical information such as IP address, browser and device details, pages visited, referral information, and security or error logs. Cookies and similar technologies may collect information as described below.
• Reviews and comments: information you submit, including your display name and review or comment. Published contributions can be viewed by other visitors.

Please do not send passwords, payment-card security codes, or unnecessary identity documents through our forms or by email. If you send photographs, remove location metadata or other personal information you do not wish to share.

3. How we use information

We use information to process orders, arrange delivery, communicate about purchases, prepare quotations, manage accounts, handle returns and warranty requests, and respond to customer questions. We also use relevant records for invoicing, accounting, fraud prevention, website security, troubleshooting, and meeting applicable obligations.

Where marketing or analytics features are enabled, information may also help us understand website use, measure promotions, and improve the shopping experience, subject to applicable consent requirements.

4. Newsletter and marketing choices

When you subscribe to our newsletter, you ask to receive CABLETIME product news, offers, and promotional updates. Our newsletter form uses Mailchimp for WordPress to connect with the newsletter service when configured.

You can unsubscribe using the link in a marketing email or by contacting info@cabletime.pk. A wholesale inquiry or support request is for responding to that request; it is not, by itself, permission to add you to our newsletter.

Unsubscribing from promotions does not prevent us from sending necessary messages about an order, payment, delivery, account, or service request.

5. Cookies and similar technologies

Cookies are small files stored on your device. Our website also uses related browser storage and, where enabled, tracking technologies.

• Store and account functions: maintaining your cart and session, keeping you signed in, and supporting checkout and security.
• Preferences: remembering website choices and cookie preferences where those features are available.
• Analytics: measuring visits and interactions where analytics services are enabled.
• Advertising: the site includes Meta/Facebook integration code. Where active, it may use cookies or similar identifiers and share browsing or shopping events with Meta to measure advertising and support relevant promotions. The information transmitted depends on the features enabled and your applicable choices.

You can use your browser settings to review, block, or delete cookies and use any cookie-preference controls displayed on our site. Blocking essential cookies may affect your cart, login, or checkout. Browser controls may not stop every form of server-side processing; contact us if you need help understanding your choices.

This policy describes data handling; it does not itself provide consent to non-essential tracking. Where consent is required, it must be obtained through the relevant controls.

6. Service providers and sharing

Information may be handled by service providers involved in operating the store, including hosting and content-delivery providers, email and newsletter services, courier companies, payment providers where used, security and spam-prevention services, and authorized technical-support providers.

For example, the site is hosted with Hostinger and uses WordPress and WooCommerce for store functions. Contact and wholesale forms send submitted information through our email systems. Anti-spam services such as CleanTalk may process submission or technical data to identify abuse. Installing or using a plugin does not mean every optional integration is enabled.

We share relevant delivery details with couriers to fulfil orders. Where an online payment service is used, that provider processes the information needed for the payment under its own terms and privacy notice.

We may also disclose relevant information where required by applicable law, to respond to lawful requests, or to investigate fraud, security incidents, or disputes. Service providers may process information outside Pakistan, depending on their infrastructure.

7. Links, embedded content, and WhatsApp

Our site may link to third-party websites or display embedded content. Those services may collect information or set cookies when you interact with them, particularly if you are signed in to their platforms.

If you contact us through WhatsApp or social media, your communications are also handled by that platform under its own privacy policy. We do not control the privacy practices of external websites and services.

8. Keeping and protecting information

We retain information for the purposes for which it was collected, including order fulfilment, customer support, warranty handling, accounting, and applicable recordkeeping requirements. Retention needs vary by record type. Email correspondence and backups may follow separate retention schedules.

We use reasonable measures to protect information, but no online service or method of transmission is completely secure. Keep your account credentials private and contact us promptly if you suspect unauthorized use.

9. Your requests and choices

You may contact us to request access to, correction of, or deletion of personal information, or to ask about its use. Depending on applicable law, additional rights may be available. We may need to verify your identity before acting on a request.

Some records may need to be retained for accounting, legal, security, or dispute-resolution purposes. If we cannot fulfil a request in full, we will explain the relevant limitation. Marketing preferences can be changed separately from account or order records.

10. Children’s information

Our store and wholesale services are intended for customers able to make purchases or business inquiries. If you believe a child has provided personal information without appropriate parental or guardian involvement, please contact us so we can review it.

11. Changes to this policy

We may update this policy to reflect changes to our services or data handling. The latest version will appear on this page with an updated date. Where required, we will provide additional notice or seek consent for relevant changes.

For questions about this policy, email info@cabletime.pk.